FAQ

product and shipping

If you need to cancel, you have 12 hours from placing your order to do so.
Need to make changes? We can’t guarantee edits after purchase, but contact us right away and we’ll do our best to help.

Because each wallpaper and vinyl order is custom made, we don’t accept returns, exchanges, or refunds. That’s why we always recommend ordering a sample first!

Absolutely! However, our flat rate shipping fee of $9.99 does not apply to international orders! Shipping costs will be calculated at check out!The buyer is responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc.that may be required by your country for importing consumer goods. This fee is not to us, but rather to your country therefore, we do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world.

All wallpaper and vinyl orders are made just for you, so please allow up to 7 business days for production (excluding weekends + holidays).

During big site wide sales, production can take a bit longer so plan accordingly!

Samples usually ship out quicker but may still fall under our 7 business day window.

Yes! We’ll email you a tracking number as soon as your order ships. It may take 24–48 hours for the carrier to update the tracking.
P.S. International orders may have additional duties or fees—those are the customer’s responsibility.

product info

Yes—with some precautions! If you’re installing wallpaper above a crib, make sure it’s extra secure. If you notice any lifting, reinforce the tops of the panels with a few discreet push pins for peace of mind.

Absolutely! Humidity is no problem. Just don’t install it anywhere it’ll be splashed constantly (like inside a shower).

Yep—it’s printed with UV inks (aka: non-toxic, low-impact, and super durable). No formaldehyde, no phthalates, and the material is biodegradable over time. Safe and stunning.

Our peel + stick wallpaper works best on properly primed + painted surfaces. We've seen it thrive on all surface variations!

We strongly recommend testing a sample first, especially on orange peel or “easy to clean” paints, which can have additives that interfere with adhesion.

installation and measuring

Easy math!
    1.    Measure the width of your wall in inches.
    2.    Divide that number by 24 (each panel is 24” wide).
    3.    Round up to the nearest whole number—that’s how many panels you need!
Then, choose the panel height that fits your wall (we offer 4 ft, 8 ft, 10 ft, and beyond!). When measuring around doors or windows, just pretend they’re not there—you’ll trim around them during install for a seamless look.

Need help? Check out our measuring tips page

Nope—not at all! Our wallpaper is designed to be super beginner-friendly, and we include both printed and video instructions to guide you through it step-by-step. You’ve got this!

If you do decide to hire an installer, just make sure they read our product-specific instructions before getting started. We can’t be responsible for any mistakes made during third-party installations.

disclaimer

Because the skill of application, surface paints and primers, textures, and site conditions vary so much and are out of our control, Loomwell products hold no warranty or guarantee.

We strongly recommend purchasing a sample first to ensure it works with your paint/surface.Customers who choose to order wallpaper without ordering a sample first are proceeding with the knowledge + acceptance that this wallpaper is not eligible for return/exchange/refund for any reason, including, but not limited to color/pattern/scale variances from our listings, installation errors + the ability of this wallpaper to adhere for any length of time.